I do not accept friend or contact requests from current or former clients on any of my PERSONAL pages on social networking sites (Facebook, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when we meet and we can talk more about it. See section below regarding business pages.
I keep Facebook Page for my professional practice to allow people to share blog posts and practice updates with other Facebook users.
You are most welcome to view/ like/ follow the Conquest Counseling Facebook Page and read or share articles posted there, but I do not interact in a personal or therapeutic nature with fans/ followers.
As FB is a public forum, any articles of interest posted are for educational purposes only and not intended to diagnose or treat. Occasionally, I may utilize self-disclosure or post about a theme or topic from a session, operating from the premise that universality (i.e., knowing that you are not alone in anything you may be going through) is helpful. It also affords my followers a chance to familiarize themselves with our therapeutic style and focus.
Anything shared is done so with express verbal permission and without any identifying information. Client confidentiality is considered paramount and is upheld at all times.
Please do not use private messaging on Social Networking sites such as Twitter, Facebook, or LinkedIn to contact me. These sites are not secure and I may not read these messages in a timely fashion. Use caution with wall postings, @replies, or other means of engaging with us in public online if we have an already established client/therapist relationship. Engaging with me in this way could compromise your confidentiality. It may also create the possibility that these exchanges become a part of your legal medical record and will need to be documented and archived in your chart.
If you need to contact me between sessions, the best way to do so is by phone (225)-366-7472. ALL voicemails or texts will be returned during BUSINESS HOURS ONLY. Direct email at firstname.lastname@example.org is second best for quick, administrative issues such as changing appointment times. See the email section below for more information regarding email interactions.
Use of Search Engines
It is NOT a regular part of my practice to search for clients on Google or Facebook or other search engines. Extremely rare exceptions may be made during times of crisis. If I have a reason to suspect that you are in danger and you have not been in touch with me via our usual means (coming to appointments, phone, or email) there might be an instance in which using a search engine (to find you, find someone close to you, or to check on your recent status updates) becomes necessary as part of ensuring your welfare. These are unusual situations and if I ever resort to such means, I will fully document it and discuss it with you when we next meet.
Business Review Sites
You may find my mental health counseling practice on sites such as Yelp, Healthgrades, Yahoo Local, Bing, or other places which list businesses. Some of these sites include forums in which users rate their providers and add reviews. Many of these sites comb search engines for business listings and automatically add listings regardless of whether the business has added itself to the site. If you should find our listing on any of these sites, please know that my listing is NOT a request for a testimonial, rating, or endorsement from you as my client.
Of course, you have a right to express yourself on any site you wish. But due to confidentiality, I cannot respond to any review on any of these sites whether it is positive or negative. We urge you to take your own privacy as seriously as I take my commitment of confidentiality to you. You should also be aware that if you are using these sites to communicate indirectly with me about your feelings about our work, there is a good possibility that we may never see it.
If we are working together, I hope that you will bring your feelings and reactions to our work directly into the therapy process. This can be an important part of therapy, even if you decide we are not a good fit. None of this is meant to keep you from sharing that you are in therapy with me wherever and with whomever you like.
Confidentiality means that I cannot tell people that you are our client, but you are more than welcome to tell anyone you wish who your therapist is or how you feel about the treatment I provided to you, in any forum of your choosing. If you do choose to write something on a business review site, I hope you will keep in mind that you may be sharing personally revealing information in a public forum.
If you used location-based services on your mobile phone, you may wish to be aware of the privacy issues related to using these services. If you have GPS tracking enabled on your device, it is possible that others may surmise that you are a therapy client due to regular check-ins at my office on a weekly basis. Please be aware of this risk if you are intentionally “checking in,” from my office or if you have a passive LBS app enabled on your phone.
I prefer using email for the sole purpose of arranging or modifying appointments. Please do not email me content related to your therapy sessions, as email is not completely secure or confidential. If you choose to communicate with me by email, be aware that all emails are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider. You should also know that any emails I receive from you and any responses that I send to you become a part of your legal record.
Thank you for taking the time to review my Social Media Policy. If you have questions or concerns about any of these policies and procedures or regarding our potential interactions on the Internet, do bring them to my attention so that we can discuss them.